FAQ iOS

How can I transfer data from Android to iOS?

If you used aWallet Cloud on Android

  • Install aWallet Cloud in iOS

  • Choose the Restore from cloud option on the second initial screen

  • Select cloud (Dropbox or Google Drive) and cloud account you've used in the old phone


If you used aWallet original in Android

  • Create a backup in aWallet original in your Android phone:

    • Unlock the app, press the menu button on the home screen / Backup data file

  • Transfer the data.crypt file from Android to your Mac/PC

    • Android 10 or older: Use Android app WiFi File Transfer or Airdroid and copy the Android/data/org.awallet.free/files/data.crypt file to your PC/Mac.

      • NOTE: Do not use a USB cable for transfer as it can destroy the data.crypt file and aWallet may not unlock.

    • Android 11 or newer: Use this guide to connect phone via USB cable and copy the Android/data/org.awallet.free/files/data.crypt file to your PC/Mac.

  • Install aWallet or aWallet Cloud in iPhone / iPad

  • Choose Create new data in the initial screen

    • If you have aWallet Cloud on your iOS device: Choose cloud Dropbox or Google Drive and provide your existing cloud account

  • Put the data.crypt file backup to the aWallet or aWallet Cloud iTunes File Sharing folder using this guide

  • Unlock aWallet, select the Settings tab / Actions / Restore data file


Alternatively if you already have aWallet Cloud installed on your iOS device:

  • Copy the data.crypt file backup to your cloud and replace the existing data.crypt

  • If you are using Google Drive then copy the file to https://drive.google.com. If you are using Dropbox copy the file to https://www.dropbox.com/home/Apps/aWallet%20Cloud

    • Note: There must already exist data.crypt file in the cloud and this file must have been created by the app and not by the user. aWallet Cloud will not see the file in the cloud if it was created by the user for the first time.

  • Press the sync button in iOS aWallet Cloud home screen to download data from the cloud

How can I transfer data from iOS to Android

If you used aWallet Cloud on iOS

  • Install aWallet Cloud in Android

  • Choose Restore from cloud in the initial screen

  • Select cloud (Dropbox or Google Drive) and cloud account you've used in the old phone

If you used aWallet original in iOS

  • In the old iOS phone:

    1. Unlock aWallet, select Settings / Actions and press the Backup data file.

    2. Connect the iPhone using a USB cable to the computer and start iTunes. Please see this guide on how to use iTunes.

    3. In iTunes click on the device icon and select Apps.

    4. Scroll down for the File Sharing section and select aWallet.

    5. Drag and drop the data.crypt file to your computer

  • In the new phone:

    1. To find the correct file path do a backup first. Unlock aWallet and in the main screen press menu | Backup data file.

    2. Find and replace the created data.crypt file with that from your old phone

      • Android 10 or older: Use Android app WiFi File Transfer or Airdroid.

        • NOTE: Do not use a USB cable for transfer as it can destroy the data.crypt file and aWallet may not unlock.

      • Android 11 or newer: Use this guide to connect phone via USB cable

    3. In the aWallet main screen press Menu | Restore data file.

How to restore data from the cloud in the new phone

  1. Install (or reset) aWallet Cloud on the new phone

  2. Select "Restore from cloud" on the second initial screen

  3. Select the same cloud and cloud account used on the old phone

    • If you have by mistake chosen "Create new data" after installing aWallet Cloud, restore an older version of the data.crypt in the cloud.

How to transfer data without Cloud Pro

Please read first this guide on how to use iTunes File Sharing.

  • In the old phone:

    1. Unlock aWallet, select Settings / Actions and press the Backup data file.

    2. Connect the iPhone using a USB cable to the computer and start iTunes.

    3. In iTunes click on the device icon and select Apps.

    4. Scroll down for the File Sharing section and select aWallet.

    5. Drag and drop the data.crypt file to your computer.

  • In the new phone:

    1. Connect the iPhone using a USB cable to the computer and start iTunes.

    2. In iTunes click on the device icon and select Apps.

    3. Scroll down for the File Sharing section and select aWallet.

    4. Click the "Add..." button and choose the data.crypt file.

    5. Unlock aWallet app on iPhone, select Settings / Actions and do Restore data file.

How can I backup data locally?

Note: If you have aWallet Cloud Pro and configured cloud sync you don't need to make local backups.

  • Unlock aWallet, select Settings / Actions and press the Backup data file.

  • Connect the iPhone using a USB cable to the computer and start iTunes. Please see this guide on how to use iTunes.

  • In iTunes click on the device icon and select Apps.

  • Scroll down for the File Sharing section and select aWallet.

  • Drag and drop the data.crypt file to your computer

How to Import data from CSV

  • Prepare folder named "csv" with all CSV files to be imported

  • Drag&drop the csv folder to the aWallet or aWallet Cloud iTunes File Sharing folder using this guide

  • Unlock aWallet, select the Settings tab / Actions / Import data from CSV

How do I change my password?

  • Unlock aWallet

  • Select the Settings tab

  • Press Actions / Change password